1. Introduction

VogueNest Fashion Ltd is committed to delivering your orders safely and efficiently across Nigeria. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered to ensure a smooth experience for parents and guardians shopping on voguenestfashion.com 

2. Shipping Coverage

  • We offer nationwide delivery across Nigeria
  • Orders can be delivered to residential addresses, offices, or designated pickup locations (where available)

3. Order Processing Time

  • Orders are processed within 1–3 business days after confirmation
  • Processing includes order verification, packaging, and dispatch preparation
  • Orders placed on weekends or public holidays will be processed on the next business day

4. Delivery Timelines

Estimated delivery times after dispatch:

  • Major Cities: 2–5 business days
  • Other Locations: 3–7 business days
  • Remote Areas: 5–10 business days

Please note that delivery timelines are estimates and may vary depending on location and logistics conditions.

5. Shipping Charges

Shipping costs are calculated based on:

  • Delivery location
  • Order size/weight
  • Selected shipping method (if applicable)
  • Shipping fees will be clearly displayed at checkout before payment
  • Promotional offers (e.g., free shipping) may apply from time to time

6. Order Tracking

  • Once your order is shipped, you will receive a tracking ID/link via email or SMS
  • You can use this tracking information to monitor your delivery status in real time
  • For assistance, customers can contact our support team

7. Delivery Delays

While we strive to meet estimated timelines, delays may occur due to factors beyond our control, including:

  • Weather conditions
  • Public holidays
  • Logistics partner disruptions
  • High order volumes

VogueNest Fashion Ltd is not liable for delays caused by such external factors but will make reasonable efforts to keep customers informed.

8. Failed Delivery & Reattempts

A delivery may be marked as failed if:

  • The recipient is unavailable
  • Incorrect or incomplete address is provided
  • Delivery attempts are refused

In such cases:

  • Our delivery partner may attempt 1–2 re-delivery attempts
  • Customers may be contacted for clarification or rescheduling
  • Additional charges may apply for repeated delivery attempts

If delivery fails after multiple attempts, the order may be returned to us, and further action (reshipment or refund) will be handled per our policy.

9. Important Notes

  • Customers are responsible for providing accurate delivery details
  • Delivery timelines begin after order dispatch, not at the time of purchase
  • We recommend ensuring someone is available to receive the package

10. Contact Information

For shipping-related inquiries, please contact:

Final Statement

VogueNest Fashion Ltd is dedicated to providing a reliable and transparent delivery experience, ensuring that every order reaches you safely and on time.